Please fill out
this form. An RMA number will be issued to you by phone call, fax or Email.
- The Technical Support
Department must be contacted by phone call, fax, or online FMA form submit prior any hardware returns for RMA, or
services. Credit will only issue prior Authorization by the Manager.
- The RMA number must be marked clearly on the outside of the shipping
box. Place a copy of this RMA form inside the box. RMA number are
valid for 10 days from the Authorization Date. Any RMA# received after
the Expiration Date will be refused.
- vitalASC will not
be responsible for any Data lost during the repair process. Nor are
we responsible for lost or damaged materials in shipping.
- On merchandised returned for replacement, no restocking
fees will be charged. After
packaging of software has been opened or seals have been broken, it
may only be exchanged if it has been determined to be defective. Items
returned in an incomplete Order (W/O User manual, Cables,
Adaptors ETC) will be returned to the Customer or charged to their Account.
- Governing Law/Venue/Forum
This agreement and the rights and obligations of buyer and seller
shall be governed by and construed in accordance with the laws of
the State of California in the United States of America. Buyer agrees
to consent to jurisdiction, venue and forum in the State Court of
California, County of Orange County, State of California, United States
of America. Buyer further agrees to and does hereby irrevocably waive
the defense of inconvenient forum and further irrevocably waives trial
- Make sure the RMA# is clearly marked on the outside of the
box. Unit shipped in with out RMA# will be refused. Out of Warranty
repair Tablet PC / laptop PC only has 90 days Warranty.
- Attached a copy of the RMA paperwork
inside the unit.
- Make sure that the unit is properly
packaged. Unit damaged due to improper packaging will not be cover Under
- There is a service fee of $120.00
plus shipping and handing for out of warranty repair unit. If customer
do not agrees to repair, we will charge $75.00 for diagnostic fee.
- Our shipping address: 671 Brea Canyon Road, Suite #1 Walnut, CA 91789 , Tel:
909-839-1985 Fax: 909-839-0254, email: service@vitalASC.com